Terms and Conditions

Brisbane Premier Limousine Service 

GENERAL CONDITIONS

• All prices shown are retail one-way transfer prices, with GST included. Prices are in Australian Dollars.
• The booking is not considered confirmed until you receive a confirmation phone call, text or e-mail. You will get a confirmation phone call from Brisbane Premier Limo Service 48 hours prior to the pick up or transfer time. If you don’t get a confirmation call from Brisbane Premier Limousines, please immediately phone Peter on 0421 409 098.
• The prices and services are subject to change without notice.
• Tolls and parking fees are included in quoted prices.  If your itinerary changes, any additional tolls or parking fees may have to be included in the changed price.
• Brisbane Premier Limo Service may at any time amend this site’s terms and conditions without notice.
• We reserve the right to use subcontractors and chauffeurs when needed.
• If payment is made by bank transfer, the funds need to be cleared prior to pick up.

CONDITIONS OF TRAVEL

• We will never compromise on safety, or break the law. We will not exceed the maximum amount of allowable passengers for the vehicle.
• Please request a pickup time that allows enough time to make your flight or reach your destination on time, as our drivers will not speed for you.
• Brisbane Premier Limo Service will not be held responsible for delays incurred due to traffic delays or vehicle breakdown circumstances beyond our control.
• Brisbane Premier Limo Service is not obliged to compensate any funds that travellers incur due to breakdowns or late arrivals. Please have the appropriate insurance.
• Excess luggage is not a problem, providing you notify us in advance of the number of bags you are travelling with.
• We are not responsible for the loss or damage to luggage, personal and valuable items.
• Due to government regulations, smoking is illegal while you are in our vehicle.
• Consumption of alcohol is only allowed in stretch limousines.
• Any damaged or cleaning to the car will incur a fee.
• All children under 7 must be in a baby or booster seat. Child restraints will be supplied at a small surcharge if required.

BOOKINGS

• Simply call or email us and we will provide you with a quote.
• Please make your booking at least 24 hours in advance.  If you are travelling by air, we need to know your flight number, airline and airport to ensure we can cater for late or early arrival of your flight.  We will also need to know how many passengers are travelling and how much luggage you have. If there are more than 11 people travelling or large amounts of luggage, please contact our office.
• If you wish to make a late booking do not hesitate to contact us, as we will try to accommodate you with any late bookings or changes.  However, early reservations are encouraged.
• For Stretch Limousines, a $100 deposit is payable at the time of booking.
• For the cities not listed on our website, prices will be available upon application or request.
  
• When making a booking on the website, by email or by phone, please make sure you book the right car for your transfer or pickup. If you book the wrong car and driver turns up for the booking full fare will be charged.

CHANGES AND CANCELLATIONS

• If you change your itinerary and need to change your booking with us, please advise us as soon as possible.
  
• If you change the date and time of a booking, no extra charge will apply.
  
• Conditions for vehicles other than Stretch Limousines:
  - If you cancel your booking less than four hours before the booked pickup time, full fare will be charged.
  - If you cancel less than 3 weeks of the journey, a fee of 10% of the quoted fare may apply, but we will refund this to you if we another client books the vehicle for the date and time you originally booked.
  
• Special conditions for cancellation of Stretch Limousine and Stretch Hummer bookings:
  - When you cancel more than 2 months before the pickup date, no fee will apply.
  - When you cancel more than 7 days and less than 2 months before the pickup date, a fee of $100 will be charged.
  - If you cancel less than seven days before the pickup date, the full quoted fare will be charged.

FARES AND CREDIT CARD PAYMENTS

• All fares are quoted one-way transfers unless a return is requested.
  
• Quoted fares include GST.
  
• We accept payments by Direct Deposit, all Debit and Credit Cards (including Amex, Diners and Cabcharge), in car or over the phone. Direct Deposits need to be cleared prior pickup.
  
• We also can offer accounts to organisations on seven-day invoice cycle.
  
• A surcharge of 3% applies for card credit transactions.  There is no charge for EFTPOS savings or cheque payments.
  
• A baby or a booster seat will attract a $10 dollars surcharge.
  
• All fares are subject to change without any notice.
  

Contact Details

• For questions or enquiries please call Peter on 0421 409 098 or by e-mail pmk61@optusnet.com.au​